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When you place an order, we will require your name, home address, telephone number, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of your order acceptance.As mentioned above a contact telephone number is also required so that we can contact you in the event that there is a problem with your order. We may, unless you advise us otherwise, pass this contact number to our couriers or other agents in case they need to contact you to arrange the processing or delivery.
Security Of Your Information
Our website uses the latest in secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is transferred, to minimise the risk of the data being intercepted before it is received by our systems.
We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. We may wish to pass your details to trusted third-parties that we believe may be of interest to you. If you would prefer not to enjoy this service then please contact us to inform us of your preference.
Internal Confidentiality Within MuscleFood
At MuscleFood we will protect your privacy in 3 ways:
- Access to customer account information is limited to those who need access for the performance of their job
- We use full login and password controls on our sales control system.
- Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
If, for any reason, you are unsure about the personal / account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can contact us by email or by phone. Alternatively, this information can be checked and reviewed on line once you have signed in.
Use of 'Cookies'
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
A list of all the cookies used on this website by category is set out below.
Performance Cookies These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device. A list of all the cookies used on this website by category is set out below.
Targeting Cookies These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. By using our website, you agree that we can place these types of cookies on your device. If you want to stop the use of targeting cookies, please visit this page on Google.
Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above.
Credit Card Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not store your credit card numbers when you place an order, nor do we allow you to store this number in your account. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We use PGP software to encrypt your details as they are transferred to our database. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.
Please note that MuscleFood may at times contain links to other sites and occasionally allows other sites to be co-branded with us. Web sites that are linked to us may have privacy policies which differ from that of MuscleFood.