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Choose A Delivery Date That Suits You!
A huge range of our products are available on a next day delivery service but some products take our Great Taste Award Winning butchers a little longer to freshly prepare - therefore these have a slightly longer lead time.
It is our belief that you would prefer to have freshly produced, nutritional rich produce, that is prepared to order - rather than frozen produce which can be full of water, salt and preservatives.
Always enjoy a super fresh delivery with Muscle Food!
ORDER BY 7PM FOR NEXT DAY DELIVERY - ON SELECTED ITEMS
If your basket ONLY includes items which are labelled as next day delivery and you order before 7pm we will send your order out on the same day, for delivery the very next day! Or you can choose any future delivery date that you would like.
- Order by Monday at 7pm to receive your order on Tuesday
- Order by Tuesday at 7pm to receive your order on Wednesday
- Order by Wednesday at 7pm to receive your order on Thursday
- Order by Thursday at 7pm to receive your order on Friday
Please be aware: Next day delivery orders can’t be edited after you complete your order. If you have any items in your basket which are not available for next day delivery, to reduce your delivery costs we will automatically provide the next available date for ALL your order to be delivered together.
QUICK DELIVERY ON OUR FRESH MEATS TOO!
Some items take a little longer for our Great Taste Award Winning butchers to freshly prepare. If your basket contains items which are not available for next day delivery, the following order schedule will apply, or you can choose any future delivery date that is convenient for you.
And remember, if you are not going to be in to receive the delivery just add a note when you place your order and our couriers will leave it in a safe place for you.
- Order by Monday at 7am to receive your order on Wednesday
- Order by Tuesday at 7am to receive your order on Thursday
- Order by Wednesday at 7am to receive your order on Friday
- Order by Thursday at 7am to receive your order on Sunday (extra del charge)
- Order by Friday at 7am to receive your order on Monday (restricted slots)
- Order by Saturday at 7am to receive your order on Tuesday
You can edit your future order at any point up until the above deadlines. For example, if you order on a Monday for a Friday delivery, you can add new items your order up until Wednesday at 7am.
TRACK YOUR ORDER
Once your order has been processed you will receive an e-mail with the details of your courier and full tracking details.
If your order has been sent via ParcelForce the tracking number will start HE and you can track your parcel by clicking this link.
Alternatively, if your order has been sent with Yodel then your tracking number will start JD and you can track your parcels by clicking this link.
SMS Delivery Notifications
We are excited to announce that we can now offer you a 90 minute delivery window! When your goodies are out for delivery, our courier will send you a quick SMS to let you know that it will arrive with you in the next 90 minutes. Pretty niffty!
Please ensure that you double check your mobile phone number when placing your order. Also be aware that this is an estimate and drivers can be delayed due to factors outside of their control such as heavy traffic and road closures.
All deliveries can be left in a designated safe place or with a neighbour but if you wish to sign for your delivery yourself our SMS notifications will help!
You will receive the following notifications:
- On the day of delivery your chosen courier will inform you when your order is on the van for delivery.
- A 90 minute delivery notification will be sent by your chosen courier to inform you that they will be delivering in the next 90 minutes.
- A further notification is sent from Muscle Food within 30 minutes of your order being delivered. This is activated by our GPS which tells us when an order is within 5m of your address.
If you didn't sign for your order please check immediately, it will be located close to your property or with a neighbour.
Hi-tech Chilled Packages Keep Your Delivery Fresh
All our meat is delivered in specially designed temperature controlled boxes that stay chilled for up to 48 hours, guaranteeing you fresh produce every time.
Your MuscleFood meats are protected by using:
- Top quality temperature controlled boxes - Our insulated boxes are made from closed cell non cross linked polythylene keeping your meats fresh for up to 48 hours.
- Hydrated gel ice sheets - These specially designed sheets are pre-cooled before enveloping your order to ensure your meat arrives chilled (not frozen). They help keep your meat as fresh as the day it was cut and they can be reused.
- Bubble wrapping - To make sure your meat isn’t damaged in transit, we carefully bubble wrap it so it arrives in pristine visual condition as well as taste.
- Triple strength layered box - Our custom made boxes are three times stronger than ordinary boxes and are specifically designed for carrying chilled meats.
- Delivery within 24 hours - Although the boxes are designed to stay cool for 48 hours, we aim to deliver your meat in 24.
- Recyclable & reusable - All our packaging has been designed to be reused or recycled.
WHERE DO YOU DELIVER?
If you live pretty much anywhere in the UK – we will deliver to you. Hurrah! Your scheduled delivery will usually arrive 24 hours after being picked and packed.
But of course, there are some Extended Delivery areas of the UK where you may have to wait an extra business day:
- All AB Postcodes
- All DD Postcodes
- All FK Postcodes
- All PH Postcodes
- TD 15 Postcodes
- All IV Postcodes
- KW1 – 14 Postcodes
- PA1 – PA19 Postcodes
- All BT Postcodes
- All IM Postcodes
- TR21-25 Postcodes
If you live in one of these Extended Delivery areas, we recommend you choose delivery dates that fall only between a Tuesday and Thursday.
Please be aware there are some areas of the UK we do not deliver to:
- HS1-9 Postcodes
- PA20-PA80 Postcodes
These are subject to change of course.